Free delivery ON ALL ORDERS TO UK & EU On all orders to UK & EU
4 FOR 3 OFFER MIX 'N' MATCH
Order by 2pm For Same day dispatch
5 STAR RATING FOR FOOD HYGEINE

Frequently Asked Questions

What is the minimum for free delivery?

There is no minimum order for free delivery for in the UK or in the EU.

 

Do you deliver worldwide?

At the moment, we only retail within the EU. Please click here and fill in your email to subscribe to our mailing list to be informed when we will deliver worldwide.

 

How does the 4 for 3 Offer work?

Simply add any 4 or more items to your basket, the lowest priced item will automatically be discounted at the checkout.

 

Do you offer a secure payment gateway when placing an order online?

Yes, we offer two secure payment gateway methods: Paypal or Stripe.

 

I love your food supplements. How can I leave a review?

You can leave a review on each product page under the tab called “Reviews”. Enter your star rating, nickname, reason for purchase and comments.

 

I would like to retail Lindens supplements. Do you have a service for trade customers?

Yes, we are able to do trade prices for business customers. Please click on this link and fill in your details on the form to register your interest. A member of the team will be in touch within 5 working days with more information.

 

Which countries do you deliver to and how long does delivery take?

We deliver to the the following countries which usually takes between the working days listed:

UK 1 -2

Austria 6 - 13
Belgium 5 - 14

Bulgaria 8 - 24

Croatia 6 - 12

Cyprus 6 - 12

Czech Republic 6 - 23

Denmark 5 - 14
Estonia 6 - 12

Finland 7 - 24
France 6 - 14
Germany 5 - 12

Greece 6 - 23
Hungary 6 - 24
Ireland 4 - 14
Italy 5 - 13
Jersey 6 - 13

Latvia 5 - 10

Lithuania 7 - 24
Luxemburg 6 - 13
Malta 5 - 22

Netherlands 5 - 12

Poland 6 - 24

Portugal 5 - 9

Romania 7 - 18

Spain 5 - 10

Slovakia 6 - 23

Slovenia 5 - 28

Sweden 6 - 18

 

Can I collect my order?

Our manufacturing facility does not have the capacity to allow for collections of our Food Supplements. Please place your order through the website. We have same day weekday dispatch for retail customers when you place your order before 2pm with free delivery and no minimum order.

 

What can you recommend for……?

Click here to visit the section of our website where you can filter by the type of health interest.

 

How long does the food supplement take to work?

Food supplements generally have a cumulative effect.

 

Can I take more than the recommended dosage?

Please see the suggested dosage on the front of the pack. For further advice, please speak to your nutritionist.

 

I haven’t received my order. What should I do?

Please see the table above for expected delivery times for orders placed by 1pm on a weekday. If your order has not arrived within the expected date, please check with your local delivery office.

If not there, send an email to info@lindens.co.uk with your order number and confirm your delivery address. We will investigate the issue and respond within 1 working day.

 

I have a question about the product that I cannot find on your product page. What do I do?

Our products are Food Supplements and all the information we hold is on the product page or on the product itself. If you are taking any prescribed medication or have any medical conditions always consult your doctor or pharmacist before taking vitamins or supplements.

 

Can you take my order by telephone?

We do not take telephone orders. The best way to order is through our website on lindens.co.uk.

 

I placed an order online but I am not sure if it has gone through. How do I check?

You will receive an email confirmation with your order when it has been placed. Please make sure to check your spam or junk folder if it is not in your inbox. If you did not receive an email confirmation, send an email to info@lindens.co.uk with your intended email address and time of date of placing the order and we will investigate. The simplest method is to create an account before you place your order and you can access your previous orders from within your account.

 

I have an error while placing an order, what should I do?

Please send an email to info@lindens.co.uk with your error and we will investigate for you.

© 2017 Lindens Health + Nutrition Ltd